Privacy Policy
Last updated
This policy explains what personal data Devcom Digital Marketing Services ("we", "us") collects when you use https://www.devcomdigital.com (the "Service"), why we collect it, who we share it with, and the choices and rights you have.
Devcom Digital Marketing Services is based in the Philippines and is the personal information controller for the Service. We process personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Where they apply, we also follow the EU/UK General Data Protection Regulation (GDPR) and US state privacy laws.
If you have questions, or want to reach our Data Protection Officer, email support@devcomdigital.com.
Data we collect
Data you give us
- Account details: your name, email address and password. We store only a one-way hash of your password, never the password itself.
- Profile details: an optional profile photo and any profile information you add.
- Messages and requests: messages you send us, attachments you upload, and project or quote requests you submit.
- Contact form submissions: your name, email address and message.
Data created when you use the Service
- Subscription and billing records: your subscription plan, status, billing dates, and PayPal subscription and transaction IDs. We never see or store your card or bank details; PayPal processes all payments.
- License and tool usage: your license key, tool downloads, and license checks made by the tools you use.
- Security and technical data: IP addresses and request times, used to stop abuse (for example, too many login attempts), plus records of security-relevant account actions.
Analytics (only with your consent)
If you accept analytics cookies, we use Google Analytics 4 to understand how visitors use the site, for example which pages they view and how they found us. If you decline, Google Analytics does not set cookies on your device.
How we use your data
| Purpose | Data used | Legal basis (GDPR) |
|---|---|---|
| Create and run your account, issue your license key, deliver the tools | Account, subscription, license data | Performance of a contract |
| Process payments and manage your subscription | Billing records | Performance of a contract |
| Send account emails (verification, password reset, billing notices) | Name, email | Performance of a contract |
| Answer messages, contact forms and quote requests | Messages, requests, contact details | Performance of a contract / legitimate interests |
| Draft quotations for quote requests using AI | The text of your request | Legitimate interests |
| Prevent fraud and abuse, keep the Service secure | IP addresses, security records | Legitimate interests |
| Understand and improve how the site is used | Analytics data | Consent |
| Keep financial records | Billing records | Legal obligation |
We do not sell your personal data, and we do not use it for third-party advertising.
Who we share data with
We use trusted service providers ("processors") who handle data only on our instructions:
- PayPal: payment processing and subscription billing.
- Vercel: website hosting and file storage (for example, profile photos and uploads).
- Our database hosting provider: stores account and service data.
- Our email provider: sends account and service emails.
- Anthropic: processes the text of quote requests to draft quotations. Anthropic does not use this data to train its models.
- Google: analytics, only if you consent.
We may also disclose data if the law requires it, to protect our rights or users' safety, or as part of a business transfer such as a merger or acquisition.
International transfers
Our providers may process data outside your country, including in the United States. Where the law requires it, these transfers are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses.
How long we keep data
- Account data: for as long as your account exists. You can delete your account at any time from your profile page. Deletion takes effect immediately. Copies in our hosting provider's backups are removed as those backups expire on their normal schedule.
- Billing records: for as long as tax and accounting laws require (usually 5–10 years).
- Rate-limiting records (IP addresses): automatically deleted after about 25 hours.
- Analytics data: kept according to our Google Analytics retention settings (no more than 14 months).
Cookies and local storage
| Name | Purpose | Type |
|---|---|---|
Session cookie (authjs.*) | Keeps you signed in | Essential |
| Cookie preference (local storage) | Remembers your analytics choice | Essential |
Google Analytics (_ga, _ga_*) | Measures site usage | Analytics (only with consent) |
You can change your analytics choice at any time with the Cookie settings link at the bottom of every page.
Your rights
Under the Philippine Data Privacy Act, and depending on where you live other laws such as the GDPR in the EU/UK or the CCPA/CPRA in California, you have the right to:
- be informed about how your data is processed (this policy);
- access the personal data we hold about you;
- correct inaccurate data (most of it you can edit yourself on your profile page);
- delete your data: use Delete account on your profile page, or email us;
- export your data in a portable format;
- object to or restrict certain processing;
- withdraw consent at any time, without affecting processing already carried out;
- claim damages where the law provides for it.
To use any of these rights, email support@devcomdigital.com from the address on your account. We'll respond within 30 days.
You also have the right to complain to the National Privacy Commission of the Philippines (privacy.gov.ph), or to the data protection authority where you live.
Security
We protect your data with encryption in transit (HTTPS), hashed passwords, access controls and rate limiting. No system is perfectly secure, but we work to protect your information and will notify you of a breach where the law requires it.
Children
The Service is for businesses and professionals and is not directed at anyone under 16. We do not knowingly collect data from children.
Changes to this policy
We may update this policy from time to time. If we make significant changes, we'll tell you by email or with a notice on the site before they take effect. The "Last updated" date above shows when it last changed.